Evil HR Lady

This College Graduation Speech Got a Spontaneous Standing Ovation. Here’s Why.

Evil HR Lady

Graduation season is upon us, and that comes with a lot of boring speeches and a few gems.

2019 245

Whistleblowing: Why It Should be Embraced and How to Make it Effective

Evil HR Lady

In movies, whistleblowers uncover deep, dark company or political secrets: greedy corporate fatcats who will happily kill small children in the hopes of increasing shareholder profits. Naturally, managers hate whistleblowers and will do anything to stop them. While obviously, such things do exist (and are the reason we need whistleblower protection laws), using the word whistleblower tends to make people think they are risking their livelihood if they expose problems at work.

2019 142

Do I Need Proof Before Beginning an Employee Investigation?

Evil HR Lady

An employee recently came forward with an accusation that two other employees were selling and buying drugs in the company parking lot. My boss says we can only investigate if the complaining employee has proof of the problem. This is his policy for all employee complaints, even harassment. He says that if the complaining employee doesn’t provide proof, we can be accused of unfair targeting. Is this how a Human Resources investigation should be conducted?

2019 185

This CEO’s 2,000 Word Email Explains Why German Managers Are Superior Than Those in the U.S.

Evil HR Lady

German superiority is something one shouldn’t throw around lightly–there are too many negative stereotypes about that. But, when Deutsche Bank CEO Christian Sewing announced the company would layoff 18,000 workers, he didn’t leave it just at that. He sent a 2,000-word email to his employees, explaining what was happening. Here’s why that was a great way to spread bad news. Information always helps. Losing your job is terrible. There’s no way around that.

2019 156

10 Things to Say Instead of Good Job

Evil HR Lady

We want to be positive. Well, some of us want to be positive. I want to be positive. But, sometimes, the only thing that comes out of my mouth is “good job!” ” This is a lovely thing to say, but it’s not very specific, and it’s not very helpful. Sure, it’s praise (and unspecific praise is better than no praise –as long as it’s honest), but it would be better if we thought through what we are saying a little bit more.

2019 128

This Helicopter Mom Raised a Daughter Incapable of Normal Business Behavior. A Warning

Evil HR Lady

“There is no ‘P’ in hamster.” ” This is not a controversial statement. Any dictionary will agree with it. Any pet store will too. But, Carol Blymire overheard a conversation between a young employee with her boss , and this came up. The boss wanted a correction. The employee insisted that the word should remain “hampster” because that was how she spelled hamster. And that was what mattered.

2019 125

Swiss Saturday: The Passive Aggressive Note

Evil HR Lady

A couple of days ago, a neighbor placed the above note in our mailbox. Here’s a rough translation (as I’m not a professional translator). Dear Lucas Family, Is it too difficult to walk through the house before you go to bed (and turn all the lights off)?

2019 248

Swiss Saturday: The Pharmacy

Evil HR Lady

It’s a Saturday before a Monday holiday (Pentecost) and so of course, that’s when I needed to get a prescription. Fortunately, my area has a number of drop in clinics (like urgent care) that are open on the weekend, off I popped to the big city–15 minutes on the bus–to see a doctor. My normal doctor is within walking distance of my house, which is super handy.

2019 170

How to Keep Tenured Service Techs Satisfied

Evil HR Lady

It takes a lot of effort to find a new job. Because of that, people tend to stay in their positions as long as they aren’t completely miserable. That’s why if the pay is OK and the manager isn’t a total jerk, chances are that your technicians will stay with your service organization for a long time. According to the U.S. Bureau of Labor Statistics, the average tenure in the repair and maintenance profession is four years.

2019 125

Should I Give Feedback To Rejected Candidates?

Evil HR Lady

I’m a recruiter for a popular company, and we receive a lot of applicants for jobs. We can’t interview all of them, and even great candidates aren’t necessarily interviewed. And of those, most won’t be hired. Frequently, candidates — both those who get interviews and those who don’t — contact me to find out why they weren’t hired or even interviewed. Should I respond thoroughly to these inquiries, give a simple form response or ignore them? .

2019 169

Viral Best Buy Training Question Is a Perfect Example of Clueless Corporate Policies

Evil HR Lady

When you walk into a Best Buy, or any store, do you expect to be greeted or welcomed into the store? Would you even know if there was a difference? Well, whoever wrote the Best Buy training policies thinks that there is, according to this viral tweet. View image on Twitter. Karate’s Bad Boy @flarkle.

2019 170

IKEA Poland Fires Man for Anti-LGBTQ Posts. Could You?

Evil HR Lady

What do you do if an employee objects to your Pride Month celebrations? And what if that person objects, in writing, on the company intranet? IKEA in Poland, had a case where an employee objected to an LGBTQ celebration and, according to IKEA: “The employee actually used quotes from the Old Testament about death and blood in the context of what fate should meet homosexuals. Many employees concerned by this entry contacted our HR department.”

2019 125

Harvard Gives 5 Ways to Be Family-Friendly (and None of Them Involve Maternity/Paternity Leave)

Evil HR Lady

Maternity leave and paternity leave are great. Sometimes it’s required, if your employee qualifies for FMLA, and sometimes it’s something your company does to help retain great employees. Offering support for nursing mothers is also great. Daycare subsidies or onsite daycare is also a huge perk. But what about parents (usually mothers, but more and more fathers) who return to the workforce?

2019 154

9 True Tales of Ghosting at Work

Evil HR Lady

Yesterday, I wrote about ghosting at work and I got a tremendous response from readers about their own stories. Enjoy or be horrified, depending on what side of the interview table you’re on. Donald: We had an HR manager scheduled to start in an Asian country. She did not show up the first day. Someone called to say she was seriously injured in an accident. We held her open position for a while waiting for her to heal and start.

2019 131

Amazon Fires Hundreds Via Computer Algorithm. I’m Okay with That.

Evil HR Lady

Remember when Amazon scrapped its artificial intelligence program for recruiting because it was biased against women? That wasn’t the end of computer decision making for Amazon. The Verge uncovered documents from Amazon showing that they use computers to warn and fire warehouse workers based on productivity. While I’ll argue all day that it’s critical for companies to put my human into their human resources, I’m okay with this type of computer led termination scheme.

2019 176

Your Job Candidates and New Hires are Ghosting You. This is What You’ve Earned

Evil HR Lady

ave you had a new hire not show up on what was supposed to be her first day ? Have you had a job candidate come in for an interview and then stop returning your calls and your emails? Have you had a new hire work for a few weeks and then disappear? All these behaviors happen in all levels of jobs (and The Wall Street Journal even shared a store of a job candidate who faked his own death to avoid telling a new company that he’d decided not to take their offer and stay with his old company.).

2019 131

Can You Switch a Full-Time Worker Into a Contractor?

Evil HR Lady

We have a longtime employee who asked to work from home after having twins. She’s been working from home for a year now successfully. She just got a new boss, and he wants her either in the office full time or to change her status to a contractor. Can we do this? How much do we pay her as a contractor? She currently makes $100,000 a year. To read my answer, click here: Can You Switch a Full-Time Worker Into a Contractor? Leave your own in the comments!

2019 128

Help Set Performance Goals For Employees

Evil HR Lady

We often talk about performance goals for employees only in the context of an annual performance review, but goal setting can — and should — take different forms. Effective employee goal setting can take several forms. We often talk about performance goals for employees only in the context of an annual performance review. We rate and categorize employees, set new goals, and then we forget about it all until next year.

2019 135

Stress Management 101: How to Keep Your HR or Employee Relations Role from Draining You

Evil HR Lady

I spent three years running layoffs for a Fortune 100 company. There’s simply no easy way to do this job. No matter how fair you are, how closely you follow best practices, and how great the severance package is, it’s emotionally tricky to help terminate people. Hiring, while often seen as the cheerier side of this equation, can be just as emotionally draining.

2019 152

How Embracing Kintsugi Can Help Improve Your HR Department

Evil HR Lady

So many people have responded to the KonMari Method that thrift stores are overflowing with stuff. And people are responding to the idea of only keeping what “sparks joy” to such an extent that people are applying it to everything in their lives, including their businesses. If that annual planning meeting doesn’t spark joy: it’s canceled. Bob in accounting is super annoying: he’s fired. We only want a joy-filled life! This makes perfect sense.

2019 136

It’s Time to Stop Acquiring Talent

Evil HR Lady

Talent is something that’s inborn, and when you acquire something, you just grab it off the shelf. Well, job candidates aren’t cartons of milk. It’s Time To Stop Hiring Talent! Suzanne Lucas | DisruptHR Talks from DisruptHR on Vimeo.

2019 208

This Simple Trick Can Help Eliminate Gender Bias in Performance Ratings

Evil HR Lady

Unconscious bias sneaks up on you. In medicine, it can be deadly , but in other fields, it can kill careers. We’ve long known that university students favor male professors and rate them higher than female professors. While you can argue that overall men tend to be better professors than women, there was a strong suggestion that some unconscious bias was at play.

2019 173

Can I Require Employees to Speak English?

Evil HR Lady

I manage a group of employees at a company where English is our official business language. There are a few people that speak only English, while another group speaks English and Spanish. The bilingual group often communicates in Spanish, which makes the English speakers uncomfortable. I asked the Spanish speakers to stick to English at work, but they say I’m violating their rights. It’s ruining morale! What can I do?

2019 171

Google Rejected Employees’ Plea to Reform Its Sexual Harassment Policy. Here’s Why That Is a Big Mistake

Evil HR Lady

Google employees walked out in protest over sexual harassment policies and practices and last week, the shareholders submitted a reasonable proposal that failed (along with all other shareholder proposals).

2019 132

After an Organizational Shift, You May Need to Change Your Company Culture

Evil HR Lady

You’ve worked hard to build a great company culture, but after a major restructuring, you might need to make changes to help the business move forward. After an organizational shift, it’s normal for employees to feel concerned and unsure of what will happen next. And while you may have had a great open culture , when employees are being laid off or your company merges with—or is bought out by—a different one, trust can be shaken.

2019 156

When the Push to Save Money Costs Lives: Lessons from Boeing’s 737 Max

Evil HR Lady

There are always billboards on I-95 advertising cheap Lasik eye surgery. While I have terrible eyesight, if I ever decided to have surgery, I certainly wouldn’t want to make the decision based on the best bargain. I want anyone who operates on my eyeballs to be an expert. And experts cost money. The desire to save money, however, is strong. And you don’t want to pay more than you have to.

2019 125

10 Things Managers Should Stop Worrying About

Evil HR Lady

Managers earn more money (generally!) than individual contributors because it’s harder. Organizing a group of people, managing their work , and being responsible for the results is generally harder than doing the tasks. That’s fair. But managers often make their work much more difficult than it needs to be. Human Resources Executive Jordan George has enough experience in the people business to know what matters and what doesn’t.

2019 143

Uptight Coworkers? Spiking Their Drinks with LSD is Not the Way to Solve this Problem.

Evil HR Lady

Do your coworkers lack a sense of humor? Are they not excited about happy hour on Thursdays? Well, a 19-year-old Enterprise Rent-A-Car worker in Missouri admits to giving his coworkers LSD laced drinks to his coworkers because “they were too uptight, and needed to have better energy.” ” “…allegedly told investigators he did it because “they were too uptight, and needed to have better energy,” [link] — Alyssa Hernandez | High on HR (@highonhr) March 23, 2019.

2019 178

Sorry, HR, You Don’t Get Any Friends at Work–The DisruptHR Talk

Evil HR Lady

A few months ago, I wrote an article about how HR can’t have friends at work and it kind of created controversy. LinkedIn went kind of nuts discussing it, with people digging in their heels on both sides.

2018 209

When Your Technicians Encounter Awkward—or Dangerous— Situations

Evil HR Lady

Field service technicians are in and out of customers’ homes and workplaces all day long, and while some of those could be featured on “House Beautiful,” others are more likely to end up on “Hoarders.” What kind of advice should you give to your technicians to prepare them for what they might encounter? Dealing With Inappropriate Customer Behavior. Lauren Hough described her career as a “ cable guy ” (her description), in a Huffington Post article.

2019 162

10 Things Every Working Mom Needs

Evil HR Lady

With Mother’s Day just around the corner, husbands and children are thinking of presents for wives and mothers. Just what does a working mom want for a Mother’s Day present ? Well, probably not these things, unless your wife/mother loves practical gifts. Some moms love practical and some moms want jewelry. I assume you know what the mother in your life wants, and if not, ask. But these are things that every household needs–even if it’s dad who does the cooking.

2019 156

Be Careful When you Choose your High-Potential Employees

Evil HR Lady

When devoting resources to high-potential employees, it’s important to consider more than just their pedigree and ambition. When trying to determine who their high-potential employees are, many businesses look for MBA graduates and those who are rising quickly through the ranks. These people can be fantastic for your organization.

2019 179

How to Spot — and Address — Employee Disengagement

Evil HR Lady

Employee engagement is sure to be at the forefront of any employer’s mind, but how often do you hear someone talking about employee disengagement ? You can have a great work environment , but even if 90 percent of your employees are happy and engaged, there are bound to be a few stragglers. Now, some employers think that one or two unhappy employees won’t have that big of an impact on their business.

2019 151

What I Learned When I Gave a TEDx Talk

Evil HR Lady

I love to speak. In fact, I feel more comfortable in front of a microphone than at a networking event. So, when my friend and colleague Kristen Pressner suggested I give a TEDx talk, I was like, sure, no problem.

2018 212

With the Last Two Nights Democratic Debate, We Officially Kick off the Country’s Worst Job Interview Process

Evil HR Lady

Politics are crazy and the US system (while arguably one of the best in the world ) has some whacky rules and practices. We kicked off this system with two nights of Democratic candidate debates. I’m not here to endorse or even condemn a candidate. This first debate is the equivalent of the recruiter phone screen. We aren’t making any decisions here; just determining who we want to look at more closely.

2019 122

No Place for Breastfeeding? That Will be $3.8 Million, Please

Evil HR Lady

Federal law requires that you provide breastfeeding moms a room with a locking door–that is not a bathroom–to pump breast milk up until the baby’s first birthday. This is pretty easy in a big office building with lots of space, but not so easy in a firehouse. The law, however, doesn’t make an exception for difficulty, as the City if Tuscon found out–to the tune of $3.8 million.

2019 163

When Bad Job Applicants Can Be Your Best Hire

Evil HR Lady

Some people dismiss certain “types”of job candidates out of hand, regardless of skills, experience or potential. If you don’t fit their idea of what an employee should be like, you’re rejected. This is, of course, illegal in the case of race, religion, disability and a few other things, but perfectly legal in many cases. Is this wise behavior? Absolutely not. Once you start hiring people, the last thing you want is a bunch of clones.

2019 158

Forget Talent and Get to Work

Evil HR Lady

I gave a TedX talk back in May and it’s finally up on YouTube. ?. The post Forget Talent and Get to Work appeared first on Evil HR Lady. Exclusive EHRL

2018 209

Target Brings a White Collar Benefit to Retail–Even for Part-Time Employees

Evil HR Lady

The problem with children is that they need care. First, you have to take time off to actually birth and bond with them, and then, even when you’ve secured daycare or the kids are in school, things happen and you have to scramble. (A A “snow day” for schools won’t necessarily result in your job being closed, but there goes your childcare.)

2019 128

No, Bumble, It’s Not Okay to Discriminate Against Men

Evil HR Lady

Imagine a company sending out a press release to announce that they have a new networking tool that only allows men. Bumble has just done that–except it only allows women. Is there a difference? When we want to check our biases we can do a simple test created by Kristen Pressner, in her viral TedX talk: Flip it to test it. Is it okay to have a men-only business networking app? Of course not. Then it’s not okay to have a women-only app, but that’s exactly what Buzz Bizz has done.

2019 175

Steak ‘N Shake Makes a $7.7 Million Error. (You’re Probably Making the Same Error.)

Evil HR Lady

Managers are always salary exempt and are not eligible for overtime pay. This is a common belief but it simply isn’t true. In fact, your job title has nothing to do with how you have to be paid–it’s all about your job responsibilities. Steak ‘N Shake found out the hard way that they had misclassified 286 store managers in the St. Louis area and owed them back overtime pay. Oh, and attorney fees and costs. Grand total? million dollars. Steak ‘N Shake’s error.

2019 145

3 Ways to Bolster a Culture of Learning at Work

Evil HR Lady

Mercer’s 2019 Global Talent Trends study found that 73% of executives predict significant industry disruption in the next three years. Your company can be caught in the wake of that disruption or be the leader that affects change. A strong culture of learning at work is an essential competitive advantage in this quest, providing individuals with opportunities to elevate their skill sets, challenge assumptions about the way things are done, and collaborate with peers to push operations forward.

2019 125

How Microlearning Delivers Huge Results

Evil HR Lady

There’s no shortage of people who want to learn, as Google has shown us. The internet giant recently found that 70% of millennial YouTube users watched online videos to learn something new or discover more about a personal interest, according to Think With Google. Just a few months later, YouTube reported that this interest prompted Google to invest $20 million in educational content through its Learning Fund program.

2019 128