How Delta Airlines De-Unionized 17,000 Employees.

HR Capitalist

When Delta merged with Northwest Airlines back in 2008, it set the stage for an epic battle. But Anderson felt that to make the deal work, Delta''s culture and practices had to dominate. Delta argued that its pay levels were higher than unions were commanding at other airlines, and that its work rules gave flight attendants and machinists the flexibility to work longer hours, and hence pocket more pay. Culture Workplace

5 Characteristics of High Performance Culture

Ms. Career Girl

The post 5 Characteristics of High Performance Culture appeared first on Ms. Company culture” has become a popular term among corporate leaders; more and more companies are focusing on creating a culture that fosters motivation in their workforce. Characteristics of High Performance Culture. HBR cites factors used by several high performing companies — like Trader Joe’s or Southwest Airlines — to achieve Total Motivation. Invest in Your Company’s Culture.

2017 112

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Companies, Cultural Values and Success


Company off-sites, where employees are encouraged to bond, are intended to strengthen organisational culture by reminding workers of the core values they should share, like integrity, respect for others and empowerment. Corporate culture will be a big theme, but six months later there’s no change in the way the business operates,” says S. Chris Edmonds, founder and CEO of The Purposeful Culture Group consultancy and author of The Culture Engine.

Hiring Advocates in a Culture of Advocacy #sxsw #sxswi


This post is an extension of my post two days ago over a session entitled “Cultures of Advocacy: People, Product and Change” during the South by South by Southwest Interactive Festival. . When you’re hiring a candidate you’re looking not only for the skill set required to do the job and how well they’d fit in culture-wise, but you’re looking for something extra special about them.

2015 107

Building a Culture of Advocacy #sxswi #sxsw #advocate


I just attended a session at South by Southwest called “Cultures of Advocacy: People, Product and Change” and it was interesting to hear the perspective from big (and even global) brands like GAP, Southwest Airlines and agencies that have worked in similar capacities. There is a lot of buzz around employer branding, creating advocates in your workplace and building a strong culture. Understanding your culture and the currency of your audience.

2015 107

Ep 73 – How to Hire for Culture Fit Like Southwest Careers


This number is the reason that hiring isn’t just about finding the best quality candidates for a role but making sure that the company and the new employee’s culture and values are aligned. Episode 73: How to Hire for Culture Fit Like Southwest Careers with Julie Weber ( @southwestair ). Julie Weber, the VP of People with Southwest walks us through Southwest’s culture fit hiring process. Leading with Culture Fit. Southwest Airlines (@SouthwestAir) March 21, 2016.

2016 54

Revealed: The Best Airlines To Work For!

Corn on the Job

Working as an airline crew member means you have loads of different job options open to you. There are plenty of airlines all over the world, but which are the best ones to really nail down a job with? Today, we take a look at the top airlines all over the globe, and what makes them so good to work for. One of the top-rated luxury airlines in the world, Qatar Airways has long been a popular choice for aspiring crew members. United Airlines. Emirates Airlines.

5 Signs You’re Ruining Your Employer Brand

Undercover Recruiter

The importance of employer branding has grown exponentially as the war for talent rages on, and candidates increasingly make “culture” a deciding factor in their employment decision. Branding & Identity Employer Branding Recruiting Amazon American Airlines employee advocacy Employer Brand Godaddy Public Relations Reputation Social Media Yelp

2016 43

Funky Flight Attendant Shows Off Cool Company Culture

Career Realism

Related: 14 Ways To Research Company Culture. WestJet Airlines DEFINITELY knows how to showcase why their company is a great place to work. 5 Tips To Uncover Company Culture. Company Culture Is Important To Hiring Managers. The post Funky Flight Attendant Shows Off Cool Company Culture appeared first on CAREEREALISM. We love finding companies that know how to show off their awesome employees, don’t you?

2015 67

Holland Travel Series: The Dutch Culture, Part 1

Personal Excellence Blog

This is part 3 of a new 6-part Holland travel series , including how to travel to Holland, the dutch culture, dutch lifestyle, dutch environment and essential things to know about the country. Thoughts on the Dutch Culture. I appreciate the Dutch culture, and in fact find quite a few similarities with the Asian/Singapore culture. On the surface , there are elements of Dutch culture that sets it apart from Asia. The Dutch Culture, Part 1.

15 Air Fare Hacks That WILL Save You Money

Ms. Career Girl

Because some airlines and flight search engines use cookies to track you, and when they realize you are interested in that particular flight they hike up the price for a higher profit. How Airlines Abuse Your Search History. Little bits of data airlines and comparison sites use to push up the price? However: Different comparison sites search different airlines and have massively different features, so check at least two. Spirit Airlines. Spring Airlines.

2016 123

What Goals Should Your Team Embrace?

Water Cooler Wisdom

It’s about how Lord King, CEO of British Airlines in the 1980s, turned the downward-spiraling airline around by focusing on one KPI. King apparently hired some consultants to investigate and report on the key measures he should concentrate on to save the airline. Turns out, the late planes KPI was linked to most of the critical success factors for the airline.

Goals 48

What Goals Should Your Team Embrace?

Water Cooler Wisdom

It’s about how Lord King, CEO of British Airlines in the 1980s, turned the downward-spiraling airline around by focusing on one KPI. King apparently hired some consultants to investigate and report on the key measures he should concentrate on to save the airline. Turns out, the late planes KPI was linked to most of the critical success factors for the airline.

Goals 40

Is Your Workplace Safe?

Water Cooler Wisdom

will also contribute to the overall strength of your culture. Digicast is an Australia-based workforce consultancy that recently produced a white paper, Three Factors That Influence Workplace Culture , which connected safety to strong organizational culture. in pilot error on several airlines, the FAA stepped in with regulations. Have a look at the AMEX Open Forum for more commandments of a safe work culture. Safety isn’t just a. manufacturer-only concern.

Budgeting for Your Next Trip? Don’t Forget These 6 Hidden Travel Costs

Ms. Career Girl

Airline Fees. Some airlines will entice you to buy their tickets with a lower overall fare. Before buying your ticket, look into what your chosen airline charges to check or carry your luggage with you. This is an especially good practice if you’re flying an unfamiliar airline while you’re overseas. Lots of budget airlines will charge you if you bring more than one bag — yes, including a purse — with you to board.

Travel 101

Feng Shui Your Job Search Luck – How to use Feng Shui to find a Career that Harmonizes with your Personal Energies

Career Alley

To the Chinese culture, luck is something that can be cultivated and improved. Jobs involving metal, metal working, high-tech, legal matters, international travel or business, finance, banking, legal/law fields, medical, food and beverage, jewelry, locksmith, insurance, medical/dental, sculptor, police, jobs involving sales, metal, metal working, high-tech, jewelry, locksmith, insurance, medical/dental, sculptor, nail technician, airlines, travel, singer, announcer, TV/radio, actor.

2013 259

Do You Know What You Do Really Well?

Water Cooler Wisdom

At the  SilkRoad annual Connections conference , I heard a great session on driving a purpose-driven culture by  Stacie Mallen.   Spence has helped organizations such as Southwest Airlines, BMW, the University of Texas, Wal-Mart, and the Clinton Global Initiative achieve greatness by obsessing about purpose. Stacie is a VP of HR for  Ulthera, Inc., a manufacturer of a device that is used for non-invasive, non-surgical lifting and tightening of the skin.

2015 71

Employee Engagement: Better Than Great, Good

David Zinger

She said it so well that I believe it deserves repeating: We frequently witness similar missteps like the Volkswagen emissions scandal and United Airlines passenger abuse in companies that are striving for our current narrow definition of greatness. We have created a culture where we’re not winning unless someone else is less than or losing. Employee engagement needs more good work. My eight word definition is: good work done well with others every day.

2017 43

Three Ways to Leverage Your Internal Brand


Top companies are harnessing the power of an organization’s culture to build a strong brand and leveraging their employees to deliver their brand promise to create a competitive advantage in the marketplace. Melissa Stagnaro, Director of Corporate Communications at Chobani explained how they leveraged the results from a company-wide survey to capture culture and values.

Traveling in Holland: Land of Bicycles, Public Transport and Going to Other EU Countries

Personal Excellence Blog

This is part 6 of a new 7-part Holland travel series , including how to travel to Holland, the dutch culture, dutch lifestyle, dutch environment and essential things to know about the country. There are many budget airlines that connect the European countries. Note that while budget airlines may quote very low air fares, it usually doesn’t include airport tax or baggage cost, so factor them into your final cost. The Dutch Culture, Part 1.

From Montreal Nightlife to Arizona Day Spas: Top Ten Ways to Enjoy Traveling More

Ms. Career Girl

If you’ve never taken a particular airline, log on to YouTube to check out any potential reviews people have. Assimilate to the culture. Whether it’s because of a lack of finances or a lack of exposure, there are many people who just aren’t used to traveling on a regular basis. In fact, years can pass without them stepping on a plane. If you’d like to break out of the rut and see the world, there are so many fun ways to make sure that happens.

6 Ways to Leaders Can Improve Employees’ Quality of Work and Life


Companies like Southwest Airlines work hard not only to hire for culture fit but to make sure that the Southwest culture and values are considered first by every employee regardless of their level. Companies like Southwest Airlines put their employees above their customers and even shareholders making their workplace not just a great place but an amazing place to work. It’s a rat race out there.

2016 63

Real Career Girls CEO Spotlight: Annbeth Eschbach, Exhale Spa

Ms. Career Girl

And to me, that means sorting out what the brand and Company needs to be successful, and structuring the organization, business practices, and culture to address those needs. In order for someone to be a good cultural fit, they need to be engaged, passionate, soulful, a team player, and have a very high work ethic. For others, who thrive in a high energy, high work ethic, and high achievement culture, Exhale is a rewarding, fulfilling environment and career.

2015 130

Best Career Coaches in Your City

The Corporate Con/noisseur

million people and is headquarters of some famous Fortune 500 companies, including The Home Depot, Delta Airlines, and Coca-Cola. million people and is the seat of the cultural, financial, and economic center of South Florida. Best Career Coaches in Your City.

2020 52

5 Veteran-Friendly Companies

Career Realism

Southwest Airlines Recognized by both and, the large airliner's workforce includes over 8,100 employees who have served or are actively serving, and over 1,400 employees who are military spouses. Are you a company with strong leadership, culture and employee benefits? Veterans and active military personnel sacrifice a lot in service to the country and deserve our respect and admiration.

Mobile Jobseekers are a Mobile Workforce


Southwest Airlines just announced gate to gate wifi, no more powering down for takeoff. Part 3: Culture Breeds Commitment: The Truth about Talent Loyalty. The Age of Corporate Paternalism is Over. When I was young, the jobseeker and the employee had no control over the lay of the land, how they found a job, what they did when they got a job, how they were able to keep a job, or succeed or grow in the job.

2013 121

10 Big Businesses That Let Employees Nap on the Job

Resume Bear

Other airlines, like Continental, also allow napping, as do the bulk of major train travel companies, which should help us all feel a little safer. Craig Yarde, founder of the company, laughs about the popularity of nap rooms in today’s work culture, stating, “It’s funny how these things go. In times past, napping on the job would have gotten you fired, or at least seriously reprimanded, but that isn’t always the case in today’s workplace.

2012 216

Practicing Conscious Capitalism on a Shoestring Budget


We know them and love them, companies like Whole Foods Market, Southwest Airlines, Costco, Google, Patagonia, The Container Store, UPS, and many more. Six actions for building a conscious culture on a shoestring budget. Doing stuff matters more than money for small business efforts. Really good companies are involved in their communities in a variety of ways. This isn’t a new idea.

2014 106

The real value of diversity

Penelope Trunk

I refused to stop flying American Airlines even though smaller, scrappy airlines had more flexible schedules out of Wisconsin. I have found that the biggest cultural gap between rural life and city life has been the maximizer mindset. Really understanding cultural diversity is really understanding the gaps. I always thought leaving New York City would be good for me because when you live there, the push to get the best of everything is very strong.

Employee Loyalty Is the New NPS


Fortune’s ‘100 Best Companies to Work For’ ranking is based on employee reviews of company culture. Creating a strong company culture that helps engage and educate your employees on your company values will greatly impact brand loyalty. Through their studies in the airline and grocery industries , researchers Lindsay McGregor and Neel Doshi found this correlation to be so strong that the difference in revenue between salespeople in strong and weak company cultures was 30%.

2016 50

5 Ways To Get Employees To Participate In Professional Development

Career Realism

When challenged in a customer service training program for an airline for “not understanding what some of our flights are like,” another classmate spoke out: “Yes, he does, let me tell you about the flight he worked with my crew!” If an organization practices these key elements for the professional development of their employees, professional development will become a part of the organization’s culture. It will support the organization’s culture.

2015 85

6 Travel Tips to Keep You Sane


Investigate the airline you are using or the roads you’ll be taking. Whether travelling for work or pleasure, make the trip more memorable and worthwhile by committing to learning something new about the culture or location you are visiting. “One’s destination is never a place, but a new way of seeing things.” ” ~Henry Miller.

coworker brings food to every meeting, pushing back on daily morning meetings, and more

Ask a Manager

And depending on the culture of your office and the relationships involved, when he’s talking with mouthfuls of food or otherwise displaying gross table manners, in some cases you could just say, “Dude, cover your mouth! It depends on your employer’s culture around work schedules, but in many places where people work flexible hours, it would be fine to just matter-of-factly, “My schedule is generally 9-5:30 (or whatever it is) — would 9 work for people instead?”.

Top 3 Character Traits To Look For In Your Next Hire

Career Realism

Former Southwest Airlines CEO Herb Kelleher is quoted as saying, “We can change skill levels through training, but we can’t change attitude.”. These types of workers contribute to a positive company culture that benefits not just team members, but also customers, prospective employees, and investors. When it comes time to search for a new employee, it can be a little daunting to know what exactly to look for.

2014 84

my company requires employees to take an annual “team-building” trip to the Caribbean

Ask A Manager

Now, it’s certainly your employer’s prerogative to decide that this trip is a key part of their culture-building (and they’re at least doing the right thing by being up-front about that with people when they start working there; it would be worse if they were springing it on you afterwards). A reader writes: Our company takes an annual trip, usually to the Caribbean. Our airfare and hotel are paid for by the company, but our food and other activities are not.

2013 58

How Big Data is Taking Recruiters from “I Think” to “I Know”

The Undercover Recruiter

Here are just a few: Diving Deep to Reduce Turnover: Gate Gourmet, a provider of catering and provisioning for the airline industry, recently looked at a variety of large data sets for its one thousand employees at Chicago’s O’Hare Airport. In addition, Gild also gathers social media activity for each candidate to help you determine culture fit. Anyone who knows the recruiting field understands the intense workload and fast pace that recruiters must operate in.

2013 68

How to make business travel manageable | Penelope Trunk's Brazen.

Penelope Trunk

To get elite status, it means that every time your company wants to save $50 to put you on another airline, you have to say no. If my company will save more than $300, I’ll travel on an airline that I am not platinum on. Managed to find time to soak up a little of the local culture and make some friends. Wish I'd had your tip about sticking to one airline. I've got lots of points on 3 airlines now and little chance of using them.

2009 70

HR's Leaky Bucket


Take for example, my friend Dave Mendoza who recently wrote of a frustrating and embarrassing customer experience with Frontier Airlines. a change is coming where employees and consumers make the rules as a sort of new check and balance system culture. A culture where complaints, conversations, and customer service can no longer be swept under the rug with a closed door conversation in an executive office and a shredder.

2010 99

How to Get and Keep Customers

Learning Voyager

Cognitive Dissonance Designing a Positive Workplace Culture On 9/11. Southwest Airlines is taking the same approach. It sounds so simple, but WOW - Southwest Airlines sales are impressive. What sounds simple is actually ingrained in their culture through leadership example, rigorous hiring, training, and constant reinforcement. Here We Are. Now What? Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream.

2010 48

“The Foreign Corrupt Practices Act – A Primer for Employees”

Sklover Working Wisdom

included a shipment of currency, Defense contractors really had no choice but to give “gifts” in this way; local custom and culture made it an absolutely necessary practice in order to get things done. . The third reason is the most important reason: without your doing anything out of the ordinary – such as providing customers with free airline tickets or travel accommodations – it could get you fired, fined, or even jailed. . “Few are guilty, .

2013 109

The Employee Engagement Wholehearted Dialogue: Denise Bissonnette and David Zinger

David Zinger

But in the same way you mentioned that education has turned us from question marks into periods, I believe that the culture has taught us to value conformity over authenticity. So, you know, the counselor who has lost her vision is going to fail to inspire people about their futures, like I think we really need to own our authenticity, and part of that is to own our personal culture. Dialogue with Denise Bissonnette on Wholehearted Engagement.

2012 50

who gets the miles for business travel, boss has one foot out the door, and more

Ask A Manager

If you travel for work, do you think it is okay to collect air miles, airline rewards points, or hotel rewards points in your personal account? Personally, I’m a fan of letting people keep the miles they earn for business travel, because business travel is something of a hardship — you’re dealing with airline delays, and being scrunched into your seat on your flight, and that guy who keeps coughing on you from the middle seat, and being away from your home, and so forth.

2013 54

Traveling to Holland: Visa Preparation and Climate

Personal Excellence Blog

This is part 2 of a new 6-part travel series on Holland, including how to travel to Holland, the dutch culture, dutch lifestyle, dutch environment and essential things to know about the country. It’s cheaper to travel to these countries (with EU budget airlines or InterRail ), compared to if you travel all the way back to your home country. The Dutch Culture, Part 1. The Dutch Culture, Part 2.