Expert insights. Personalized for you.
For a host of applications in the back office are school bus scheduling EDULOG, Evolution, and DietMaster. 2015 was rife with stories of ML and self-driving cars. MORE
The rewarding trade capture within a trading system occurs when the trade facts are sent to the back office instantly, through an interface for operational processing. Front Office. Middle Office. The Middle Office plays a very important part of the exception management. MORE
The subject line for each links back to the person’s original post. The reader who was allergic to her office. I’m sorry that the resolution to my story is not the most exciting, but here it is: I ended up not saying anything about it to my boss, but a few weeks after sending my letter, my desk was moved anyway (overcrowded office, tons of musical desks going on). Here are five more reader updates. MORE
Valerie saw this as a way to move up in her industry, have back-office staff to assist her, and eventually be able to take a bit more time for herself and her family. As she envisioned, the agency’s office staff supported her client relations and a younger sales representative was appointed her assistant. “Do not protect yourself by fences, but rather by friends.”. – Czech Proverb. MORE
The song was “That Girl” by All Time Low, which has lyrics that aren’t crazy outrageous but have some language that I wasn’t sure was okay in an office. I’m guessing it depends quite a bit on office culture. Personally, I’m at a new job in a temporary capacity (probably just for the summer) in a very laid back office where music is encouraged. I have my own office space with a door that stays open. MORE
Everyone’s had at least one less than perfect interview. MORE
Investment banking is split into front office, middle office, and back office activities. Chances are the role you are imagining is a front office role. This could easily be asked as an interview question and one that seemingly causes a lot of confusion for aspirants in the Finance domain. MORE
In 2016 , millennial IT professionals aren’t working in back offices. Millennial-aged midmarket CIOs interpret the digital transformation (DX) end-state as a cloud and mobile-first workplace revolving around modernized endpoints or devices, Internet of Things enablement, and a streamlined back office that outsources functions like printing. Millennials are ahead of the market curve because they’ve moved the back office into the cloud. MORE
a provider of back office services for self-employed professionals, to conduct a new study, The Future of Work: Preparing for Independence, which examined the attributes and skills of those who are gainfully self-employed to help aspiring contractors get and stay ahead in this ever-changing work environment. One in two American workers are projected to be self-employed by 2020, according to MBO Partners. MORE
Also, the values have been saved to a great extent in bringing the office equipment followed by paying massive wages to the workforce. The banks are automating with time, in turn, leading to improved and appropriate changes in the back-office segment of the banks. MORE
Harassment laws don’t stop when you walk out of your office; they cover interactions between employees that happen on the evenings and weekends and in locations far away from work, so the fact that your actions were taken via your home email is irrelevant here. They intend to expand and ideally they’ll eventually have actual, corporate offices in the US. MORE
Since most people enter the business with no experience as a business owner, a franchise offers years of expertise and back room support to help you get started. Look for a great back office. MORE
In this Trade validation & enrichment in Capital Market , the process inspects if the received trade information in the back office systems coincides with the front office records. MORE
The ATMs, branch offices, cheque books all cost money. Banks, in contrast to real businesses, have very few staff, small offices, tiny payrolls by contrast, and almost zero real expenses like infrastructural costs, manufacturing processes, or maintenance and operational expenses. MORE
British, German, French and Irish employees and employers, which found 73% of bosses have a relaxed attitude to time keeping, since they trust their staff is working long before they actually get to the office. gets into the office at 8:18 a.m., leaves the office at 5:48 p.m. MORE
I am a loan officer. For instance, when a customer comes into my office asking for a mortgage to purchase a home he cannot afford, I have to explain reality in a positive light. I was a back-office employee. Loan officer job image from Shutterstock. MORE
I work in a medical office with five other people, two of whom are the owners. I have many back office tasks and responsibilities that are undefined but solely mine; like being the only employee who interviews new hires, I do all of the training, handle all patient complaints and disputes, and am asked by my bosses to coach my coworkers in sales and patient care, etc. I replied back with a thank-you note and said that I would be interested in the position. MORE
I was spending so much time on the phone with them going over spreadsheets on the phone that I need to be able to send email back and forth. Many of these interactions broaden my understanding of the industry that I work in and eventually will come back to benefit my employer. MORE
It was only caught because the worker emailed me back acknowledging this wasn’t meant for her. All I’ve done so far is email her back thanking her, apologizing, and stating that I trust her to keep this between us because of the personal nature. I work a job that is pretty much a back office type job. In addition, I do some volunteer work for a nonprofit where I can combine my love of networking and some of my back office skills. MORE
Back-offices are also readily available in terms of LPO, KPO, transcription, and such services being readily offered by Wipro, TCS, Infosys, Syntel etc among many others. MORE
Citrusox has regular leggings that are appropriate for everyday, office wear, as well as fashionable leggings for streetwear. Back Story on Citrusox. I run the back office, which includes barcoding, staff training, ordering of stocks from suppliers, and so on. MORE
I seem to be the “official grouch&# because I have proper office protocol and professionalism. Dear J.T. & & Dale: I am a 58-year-old female who just read your article about coping with negative workplace surroundings. MORE
I have a mainly back office position and don’t work with customers or external partners for the most part, but sometimes I have to request documents for compliance. I have frequent back and forth with several key partners. Sometimes I only get one or two TPS sheets back when I need four, sometimes it’s the wrong name, and sometimes I receive them much later than the deadline. It’s five answers to five questions. Here we go…. MORE
Security, audits, back office reporting, predictive analysis, and compliance regulations are increasing creating a demand for those who can upgrade, tweak and implement transitions to the latest technology. MORE
Your answer to the question in yesterday’s short answer post about taking a back-up job while continuing to seek work in your field, particularly the end where you mention being prepared “to talk about what you’ve been doing to stay current in your field,” prompted this question. You can certainly make the argument for the work and your skills being worth a higher salary, and you can back that up with market research, but they may or may not budge. MORE
A reader writes: A week ago, a coworker in a manager position (not my department) who is also a friend sat me down in her office and talked to me because, apparently, I am the smelly coworker. We went to a back office, and I took off the shirt and asked her to smell it and then me. She was very kind and I could tell that it was incredibly hard for her. I think I took the beginning of the conversation well. MORE
Your recruiting function is only as good as your back end, so we’ll help you understand how to build it out. . The recruiting world has grown in complexity with each passing year. Staying on top of the macro trends (mobile, social, etc.) MORE
First, I privately emailed back our COO and asked him to clarify on the Three Day Rule. Since our office is small, I’d consider myself close enough with the COO to voice these opinions, and I think he felt similarly because later that day he came to my desk and apologized for the email wording. Secondly, I did end up going to HR the next time they were in- office. Some years back, another director saw it as inappropriate but he was only temporary. MORE
However, I was interviewed in a back office and didn’t really get to see the company culture at work (I did ask my interviewees what they thought it was like, and they mentioned it was fun, etc., Do you want to see the physical space you’d be working in, or do you want to see the office “in action” — how people interact, etc.? A reader writes: I was recently interviewed and a offered a position at a fun-seeming nonprofit. MORE
One day, I left my pads at work in the back office under our computer desk. As I go back to grab it, I find the pads shoved all the way to the back of the little shelf. I think it’s just an accident So, I grab it and pull it back towards the front of the shelf. I leave for a bit and come back to grab (and use) it and find it all the way pushed to the back of the shelf. It’s part of having women in the office. MORE
With a franchise, you know all the costs before you invest a dime, plus you have a back office team behind you. A good franchise coach can help the budding entrepreneur put his or her feet back on the ground and find a business that matches his or her skills and interests. MORE
When you are running a business, you need to rely on the efficiency of each person involved in the organization, whether that person is a front liner or is working in the back office. MORE
For decades, HR and recruitment has traditionally not had a seat at the boardroom table, too often remaining a back-office function whose resourcing and role in the company usually came as an afterthought. MORE
You’ll also have two upstream peers, one running talent acquisition and one running all back-office functions, including payroll, compensation and benefits. The Business Partners at the Home Office Who Need You To Be Great: In addition to interacting with your field HR team and the operations leaders at each of the facilities, you’ll have access to four Operations leaders at HQ who are looking to you to be their peer. MORE
Gamification is a top trend in business technology- taking the essence of games- fun, play and passion- and applying it to business initiatives such as sales training, back-office tasks and career counseling. Despite being > 40, I’ve embraced the digital age. MORE
If you enter into the operations side of things, you’re getting into client management, marketing, risk management, and legal as well as back office functions. MORE
I found it to be completely inappropriate for him to be smoking weed while at work, even though we have a laid-back office environment and a beer-stocked fridge in the office. If that’s the case, it’s better to be honest with yourself and your boss about the situation now, so you can discuss alternatives (like a pared-back version of the internship or dropping it altogether). Our office is switching everyone to exercise ball chairs. MORE
AutonomyWorks, a Chicago based company offers operation and back office work that companies would have sent offshore in the past. These are often small requests such as noise canceling headphones or wearing hats for light sensitivity inside the office. MORE
Consider the following story that impacted a McDonald's assistant manager and her family when she took following rules and authority to an extreme - as told recently at Business Week: "On a busy Friday evening in 2004, a man posing as a police officer called a McDonald's in Mt. MORE
She’s always worked in frontline face-to-face client service, while I have a back-office job. We had A Talk about that encounter, and the behavior stopped for awhile, but it’s back, and I have no clue where to go next. A reader writes: I work for a large and diverse organization, and I’ve been in my current role for a couple of years now. Recently, my mother (who lives hundreds of miles away) got a job with her local branch. MORE
For safety reasons, companies would need to consider investing in some larger/studier office chairs, general use chairs (employee cafe, public areas) & even bathroom fixtures as some standard fixtures aren't able to handle higher weight individuals. Evil HR Lady Why am I evil? MORE
iPad jobs accelerated even faster, increasing its quarter on quarter growth rate from 19% in Q1 to 26% in Q2 (to 2,308 jobs) on the back of the launch of the highly successful iPad 2 in the previous quarter. MORE
I take lunch relatively early away from my desk, and am back at my desk trying to work when the smells of others’ lunches wafts around me. How do I influence a sea change and get the office to start using the very nice kitchen area, or picnic tables outside? It does not help that the CEO and COO eat in their offices, setting a bad example. We’re a laid-back office, but this feels disrespectful and unprofessional. It’s five answers to five questions. MORE
Back-Office Related Topics The Undercover Recruiter
AUGUST 7, 2013
For decades, HR and recruitment has traditionally not had a seat at the boardroom table, too often remaining a back-office function whose resourcing and role in the company usually came as an afterthought.
JT & Dale Talk Jobs
DECEMBER 18, 2009
I seem to be the “official grouch&# because I have proper office protocol and professionalism. Dear J.T. & & Dale: I am a 58-year-old female who just read your article about coping with negative workplace surroundings.
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Position Ignition
JULY 3, 2013
Everyone’s had at least one less than perfect interview.
Imarticus Learning
OCTOBER 15, 2019
The rewarding trade capture within a trading system occurs when the trade facts are sent to the back office instantly, through an interface for operational processing. Front Office. Middle Office. The Middle Office plays a very important part of the exception management.
Imarticus Learning
OCTOBER 16, 2019
In this Trade validation & enrichment in Capital Market , the process inspects if the received trade information in the back office systems coincides with the front office records.
Water Cooler Wisdom
APRIL 25, 2016
In 2016 , millennial IT professionals aren’t working in back offices. Millennial-aged midmarket CIOs interpret the digital transformation (DX) end-state as a cloud and mobile-first workplace revolving around modernized endpoints or devices, Internet of Things enablement, and a streamlined back office that outsources functions like printing. Millennials are ahead of the market curve because they’ve moved the back office into the cloud.
Imarticus Learning
JANUARY 11, 2019
Security, audits, back office reporting, predictive analysis, and compliance regulations are increasing creating a demand for those who can upgrade, tweak and implement transitions to the latest technology.
Imarticus Learning
SEPTEMBER 9, 2019
For a host of applications in the back office are school bus scheduling EDULOG, Evolution, and DietMaster. 2015 was rife with stories of ML and self-driving cars.
Imarticus Learning
JULY 22, 2019
The ATMs, branch offices, cheque books all cost money. Banks, in contrast to real businesses, have very few staff, small offices, tiny payrolls by contrast, and almost zero real expenses like infrastructural costs, manufacturing processes, or maintenance and operational expenses.
Resume Bear
JULY 27, 2012
British, German, French and Irish employees and employers, which found 73% of bosses have a relaxed attitude to time keeping, since they trust their staff is working long before they actually get to the office. gets into the office at 8:18 a.m., leaves the office at 5:48 p.m.
Ask A Manager
FEBRUARY 4, 2020
A reader writes: A week ago, a coworker in a manager position (not my department) who is also a friend sat me down in her office and talked to me because, apparently, I am the smelly coworker. We went to a back office, and I took off the shirt and asked her to smell it and then me. She was very kind and I could tell that it was incredibly hard for her. I think I took the beginning of the conversation well.
Imarticus Learning
JUNE 21, 2019
Back-offices are also readily available in terms of LPO, KPO, transcription, and such services being readily offered by Wipro, TCS, Infosys, Syntel etc among many others.
Resume Bear
JULY 19, 2012
iPad jobs accelerated even faster, increasing its quarter on quarter growth rate from 19% in Q1 to 26% in Q2 (to 2,308 jobs) on the back of the launch of the highly successful iPad 2 in the previous quarter.
HR Capitalist
JUNE 11, 2015
Your recruiting function is only as good as your back end, so we’ll help you understand how to build it out. . The recruiting world has grown in complexity with each passing year. Staying on top of the macro trends (mobile, social, etc.)
Workology
JUNE 4, 2012
Gamification is a top trend in business technology- taking the essence of games- fun, play and passion- and applying it to business initiatives such as sales training, back-office tasks and career counseling. Despite being > 40, I’ve embraced the digital age.
Imarticus Learning
OCTOBER 17, 2017
Investment banking is split into front office, middle office, and back office activities. Chances are the role you are imagining is a front office role. This could easily be asked as an interview question and one that seemingly causes a lot of confusion for aspirants in the Finance domain.
Resume Bear
APRIL 9, 2012
I was spending so much time on the phone with them going over spreadsheets on the phone that I need to be able to send email back and forth. Many of these interactions broaden my understanding of the industry that I work in and eventually will come back to benefit my employer.
HR Capitalist
SEPTEMBER 14, 2012
Consider the following story that impacted a McDonald's assistant manager and her family when she took following rules and authority to an extreme - as told recently at Business Week: "On a busy Friday evening in 2004, a man posing as a police officer called a McDonald's in Mt.
Ask A Manager
DECEMBER 4, 2019
It was only caught because the worker emailed me back acknowledging this wasn’t meant for her. All I’ve done so far is email her back thanking her, apologizing, and stating that I trust her to keep this between us because of the personal nature. I work a job that is pretty much a back office type job. In addition, I do some volunteer work for a nonprofit where I can combine my love of networking and some of my back office skills.
Ask A Manager
APRIL 20, 2016
One day, I left my pads at work in the back office under our computer desk. As I go back to grab it, I find the pads shoved all the way to the back of the little shelf. I think it’s just an accident So, I grab it and pull it back towards the front of the shelf. I leave for a bit and come back to grab (and use) it and find it all the way pushed to the back of the shelf. It’s part of having women in the office.
Career Realism
OCTOBER 9, 2016
With a franchise, you know all the costs before you invest a dime, plus you have a back office team behind you. A good franchise coach can help the budding entrepreneur put his or her feet back on the ground and find a business that matches his or her skills and interests.
Career Realism
NOVEMBER 8, 2015
Since most people enter the business with no experience as a business owner, a franchise offers years of expertise and back room support to help you get started. Look for a great back office.
Ask A Manager
OCTOBER 30, 2019
She’s always worked in frontline face-to-face client service, while I have a back-office job. We had A Talk about that encounter, and the behavior stopped for awhile, but it’s back, and I have no clue where to go next. A reader writes: I work for a large and diverse organization, and I’ve been in my current role for a couple of years now. Recently, my mother (who lives hundreds of miles away) got a job with her local branch.
Corn on the Job
AUGUST 10, 2015
If you enter into the operations side of things, you’re getting into client management, marketing, risk management, and legal as well as back office functions.
Workology
APRIL 12, 2016
AutonomyWorks, a Chicago based company offers operation and back office work that companies would have sent offshore in the past. These are often small requests such as noise canceling headphones or wearing hats for light sensitivity inside the office.
Water Cooler Wisdom
JUNE 30, 2014
a provider of back office services for self-employed professionals, to conduct a new study, The Future of Work: Preparing for Independence, which examined the attributes and skills of those who are gainfully self-employed to help aspiring contractors get and stay ahead in this ever-changing work environment. One in two American workers are projected to be self-employed by 2020, according to MBO Partners.
Career Realism
JANUARY 23, 2014
When you are running a business, you need to rely on the efficiency of each person involved in the organization, whether that person is a front liner or is working in the back office.
Sklover Working Wisdom
MAY 5, 2015
Valerie saw this as a way to move up in her industry, have back-office staff to assist her, and eventually be able to take a bit more time for herself and her family. As she envisioned, the agency’s office staff supported her client relations and a younger sales representative was appointed her assistant. “Do not protect yourself by fences, but rather by friends.”. – Czech Proverb.
Ask A Manager
FEBRUARY 7, 2020
First, I privately emailed back our COO and asked him to clarify on the Three Day Rule. Since our office is small, I’d consider myself close enough with the COO to voice these opinions, and I think he felt similarly because later that day he came to my desk and apologized for the email wording. Secondly, I did end up going to HR the next time they were in- office. Some years back, another director saw it as inappropriate but he was only temporary.
Ask A Manager
AUGUST 19, 2013
However, I was interviewed in a back office and didn’t really get to see the company culture at work (I did ask my interviewees what they thought it was like, and they mentioned it was fun, etc., Do you want to see the physical space you’d be working in, or do you want to see the office “in action” — how people interact, etc.? A reader writes: I was recently interviewed and a offered a position at a fun-seeming nonprofit.
Ask A Manager
APRIL 3, 2019
I found it to be completely inappropriate for him to be smoking weed while at work, even though we have a laid-back office environment and a beer-stocked fridge in the office. If that’s the case, it’s better to be honest with yourself and your boss about the situation now, so you can discuss alternatives (like a pared-back version of the internship or dropping it altogether). Our office is switching everyone to exercise ball chairs.
Ask A Manager
APRIL 15, 2019
I have a mainly back office position and don’t work with customers or external partners for the most part, but sometimes I have to request documents for compliance. I have frequent back and forth with several key partners. Sometimes I only get one or two TPS sheets back when I need four, sometimes it’s the wrong name, and sometimes I receive them much later than the deadline. It’s five answers to five questions. Here we go….
HR Capitalist
DECEMBER 3, 2012
You’ll also have two upstream peers, one running talent acquisition and one running all back-office functions, including payroll, compensation and benefits. The Business Partners at the Home Office Who Need You To Be Great: In addition to interacting with your field HR team and the operations leaders at each of the facilities, you’ll have access to four Operations leaders at HQ who are looking to you to be their peer.
Career Realism
JUNE 6, 2012
I am a loan officer. For instance, when a customer comes into my office asking for a mortgage to purchase a home he cannot afford, I have to explain reality in a positive light. I was a back-office employee. Loan officer job image from Shutterstock.
Evil HR Lady
AUGUST 2, 2010
For safety reasons, companies would need to consider investing in some larger/studier office chairs, general use chairs (employee cafe, public areas) & even bathroom fixtures as some standard fixtures aren't able to handle higher weight individuals. Evil HR Lady Why am I evil?
Ask A Manager
JULY 25, 2018
I take lunch relatively early away from my desk, and am back at my desk trying to work when the smells of others’ lunches wafts around me. How do I influence a sea change and get the office to start using the very nice kitchen area, or picnic tables outside? It does not help that the CEO and COO eat in their offices, setting a bad example. We’re a laid-back office, but this feels disrespectful and unprofessional. It’s five answers to five questions.
Ask A Manager
JUNE 15, 2017
The song was “That Girl” by All Time Low, which has lyrics that aren’t crazy outrageous but have some language that I wasn’t sure was okay in an office. I’m guessing it depends quite a bit on office culture. Personally, I’m at a new job in a temporary capacity (probably just for the summer) in a very laid back office where music is encouraged. I have my own office space with a door that stays open.
Ask A Manager
DECEMBER 16, 2011
The subject line for each links back to the person’s original post. The reader who was allergic to her office. I’m sorry that the resolution to my story is not the most exciting, but here it is: I ended up not saying anything about it to my boss, but a few weeks after sending my letter, my desk was moved anyway (overcrowded office, tons of musical desks going on). Here are five more reader updates.
Ask A Manager
APRIL 28, 2013
I work in a medical office with five other people, two of whom are the owners. I have many back office tasks and responsibilities that are undefined but solely mine; like being the only employee who interviews new hires, I do all of the training, handle all patient complaints and disputes, and am asked by my bosses to coach my coworkers in sales and patient care, etc. I replied back with a thank-you note and said that I would be interested in the position.
Personal Excellence Blog
MAY 28, 2011
Citrusox has regular leggings that are appropriate for everyday, office wear, as well as fashionable leggings for streetwear. Back Story on Citrusox. I run the back office, which includes barcoding, staff training, ordering of stocks from suppliers, and so on.
Ask A Manager
AUGUST 15, 2013
Your answer to the question in yesterday’s short answer post about taking a back-up job while continuing to seek work in your field, particularly the end where you mention being prepared “to talk about what you’ve been doing to stay current in your field,” prompted this question. You can certainly make the argument for the work and your skills being worth a higher salary, and you can back that up with market research, but they may or may not budge.
Ask A Manager
APRIL 24, 2011
Harassment laws don’t stop when you walk out of your office; they cover interactions between employees that happen on the evenings and weekends and in locations far away from work, so the fact that your actions were taken via your home email is irrelevant here. They intend to expand and ideally they’ll eventually have actual, corporate offices in the US.
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