Why Finance Pros Are Turning to Automation
Water Cooler Wisdom
DECEMBER 13, 2017
David Reilly, CTO of Bank of America, as told to Tina Wadhwa, Business Insider. We developed a chatbot named Eno, an automated program that can communicate with the bank’s customers via text message to give them information on their accounts and help them make credit card payments from their smartphone. Are financial experts afraid of automation? Not exactly.